Experience more freedom and higher returns
Just like the hundreds of property investors we’ve helped over the years. Having generated over $20M in reservation income for our clients, we know what it takes to make your short-term rental journey a success.
Once you hand your keys to Zodiak and put us in the driving seat, we will onboard your property and go live for bookings in 5 working days or less.
We’re so confident we will get you results that we guarantee you will receive your first booking within 7 days of going live or we’ll book it ourselves!
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5 Star Experience for Your Guests
Restocking High Quality NZ Products
For our amenities providers, we only use eco-friendly NZ brands which guests will love. We also supply the linen and towels for your property so you don’t have to worry about stocking up on sheets or about what happens if there is a stain.
Multiple Check-in Options
Guests can check-in 24/7 using one of our self check-in methods, meaning your property is Business Ready which increases demand for your listing. Guests can also choose a personal concierge check-in if they prefer a more personalised experience.
24/7 Guest Services
Our Guest Experience Team works 24/7, and their average response time to guest messages and calls is less than 10 minutes. This helps our listings rank higher online than competitors and get you more bookings.
Zodiak Housekeeping Team
We hire our own Housekeeping team and hold them accountable with SuperHost level KPIs and service achievement bonuses. To double-check quality, a Manager or Supervisor will do an additional inspection after every clean.
And Peace of Mind for You
Security
We have an exhaustive guest vetting procedure which helps us reduce the chance of an unwanted guest at your property. Only once guests have completed their online check-in and their identity has been verified do we give them access to the keys.
Client Communications
We pride ourselves on excellent and fast communication as we understand your time is valuable. All clients are invited to a private WhatsApp group, and our team is reachable by you or a building manager 24/7 in case of emergencies.
Quality Tech Stack
We invest only in the best software to help us manage your property, giving you the benefit of smooth operations and no costly mistakes such as double bookings or missed cleans. We have even built our own reporting software which allows us to create accurate monthly reports and process client earnings at the start of every month - on time, every time.
Zodiak Booking Website
We use all major online booking platforms such as Airbnb, Booking.com, Expedia, VRBO, Homes and Villas by Marriott, Trip.com, and many more for maximum exposure. Our own direct booking website generates even more demand on top of this only for Zodiak’s properties, resulting in higher nightly rates compared to competitors.
Digital Lockboxes
We have invested in the best digital lockboxes on the market to make sure the keys to your most valuable asset remain safe. This allows us to track when keys are taken by who by assigning unique pin codes for every different guest. We only hand out key codes to guests once they’ve gone through our security vetting process and had their identity verified.
Experienced Team with Proven Results
Over $20M earned for clients; 75% occupancy rate on average throughout the year; 30-50% higher rental income on average after all fees compared to long-term rental; industry experts and respected brand in the NZ short-term rental space.
Onboarding Process
We’ve streamlined the onboarding process to get your listing live as soon as possible and start building 5 star reviews from day one. Once your property is furnished, we’ll pick up the keys and have your listing bookable on multiple platforms within 5 working days or less.
- Pick up the keys
- Initial inspection
- Cleanliness and maintenance inspection
- Setup clean with deep clean and/or carpet clean if required
- Staging check
- Real estate photography
- Listing creation and SEO write up
- Guest manual creation
- Pricing set for target occupancy rate
- Open the calendar and go live!
Zodiak Guarantee
If we don’t perform and get you bookings, then we don’t get paid. We align ourselves with your goals which keeps us working hard every day.
To back this up, we guarantee you’ll get your first booking within just 7 days of going live or we’ll book it ourselves!
And, to show we are committed to your success, if you’re not happy with our service during the agreement term, then we can end the management early, no questions asked.*
*(Ts and Cs apply).
Need Help Furnishing Your Property?
Our in-house interior design expert can help your property stand out from the crowd resulting in more demand and higher prices for your online listing compared to competitors…and, no stressful shopping for you.
We can furnish your property from vacant or just bring in the items you’re currently missing to get it ready for short-term rental.
Click the button below and send us an email for more information.
Our Security
Most management companies allow guests to pick up your key from a manual lockbox on the street. This poses an enormous security risk and building managers remove these lockboxes without warning for good reason. They can also be broken into quite easily which is why we use a much more secure method instead.
At Zodiak, we have central check-in stations located around Auckland where guests can pick up their keys before arriving to the property 24/7. Guests cannot access the keys without receiving the code to get into the check-in station first, keeping the keys to your asset safe and secure.
Furthermore, the digital lockboxes we use allow us to set a unique pincode for every guest eliminating the chance of a previous guest coming back and accessing your keys without a booking.
We also employ check-in staff that can offer guests a personal concierge check-in as an optional service, and we use other self check-in methods depending on your property and location to ensure a smooth check-in process for guests.
Guests are only given access to the keys once they have passed our strict vetting procedure which includes completing an online check-in form, signing a rental agreement with full house rules including fines if house rules are broken, providing valid IDs, a security deposit, potential fraud scan of their credit card and contact information, and answering any other questions we may have. We also read through guest’s previous Airbnb reviews to make sure they are all positive and can have a reservation cancelled if required.
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Our Technology
We know that your time is valuable. With this in-mind, we employ as much technology as possible in the industry to streamline operations and ensure we eliminate any involvement on your part in the management process.
Our in-house reporting software allows for accurate monthly reports showing full breakdowns of every reservation, earnings paid out on the 1st business day of every month without fail, and accurate analytics allowing you to have a full picture of your property performance on an ongoing basis.
The pricing software we use allows for daily pricing adjustments based on actual demand for individual dates, accounting for very high demand dates such as public holidays, concerts and events automatically. The pricing updates every 24 hours which helps your listing rank higher in the online search results, and we manually revise the pricing almost daily to make sure we hit the target occupancy rate for your property. We do this without fail.
We never miss a clean, inspection or maintenance task by using a task management software that helps us smoothen our operations even at scale. Guests are also sent an online check-in form that they need to complete and a rental agreement that they must sign before they can check-in.
We have handpicked the best management software for short-term rental through trial and error over the years. The software we choose to invest in is the best in the industry and we can bring this, combined with our extensive experience of the short-term rental market, to you guaranteeing your success.
Our Results
Total income earned for clients
Over $20,000,000
Average occupancy rate
75% on average over the year
Average client’s performance
30-50% more income than long-term rental rate after all fees
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FAQs
How much more could I expect to earn when compared to long-term rental?
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Accommodation prices vary during the year. During the high season, (November through to the end of March), accommodation prices are generally very high and you can expect to easily be earning 60 – 100% more than usual rental rates. In low season (from April until the end of October), you can still expect to be making slightly more than usual rental rates after costs. Check out our Airbnb Calculator for an estimate or get in touch for a more accurate property assessment of your apartment.
What are the benefits of short term rental?
There are many benefits to renting your apartment on the short-term rental market besides the increased income:
By having the property constantly cleaned and inspected after every stay, your investment will be much better maintained and wear and tear will be greatly reduced. Any problems will be spotted and fixed before they become a major issue, and all of this will be taken care of for you by us. Another benefit is that guests treat the property with much better care than a regular tenant usually does. This is because they want to maintain a good relationship with us (their hosts) as they are also looking for a great review from us. Furthermore, the constant turnover of guests will mean that there is no such thing as a nightmare tenant that you’re locked into an agreement with for an extended period. Any guests not obeying the house rules set out in the guest manual can be asked to leave and fined for not following the rules.
What kind of occupancy rate can I expect?
We aim for an 85% occupancy rate for the entire year and this is very achievable. In high season, occupancy rates sky-rocket to above 90% as well so this more than makes up for the lower income received in the low season.
Where is best for short-term rental?
Most suburbs work well but the best performing suburbs are the CBD and the surrounding central suburbs as there are a lot of business travellers that come here, as well as tourists (local and international). Besides the location, the most important aspect is the quality of the property so this is why we manage only above-average properties. If you’d like a list of the best performing CBD apartment buildings for short-term rental for free to help you purchase the right property for Airbnb, then send us an email to sales@zodiak.co.nz.
What’s the tourism industry like in New Zealand?
Tourism was NZ’s fastest growing and largest export industry pre-Covid (worth $40.9 billion), and NZ’s second biggest industry overall (behind dairy). This shows you the massive potential the industry has, and it will most likely continue to grow after it has fully recovered from the Covid impact (at the end of FY22, the tourism industry was worth $26.5 billion).
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