Ah, the day has finally come, your first bad review for your Airbnb property (hopefully it’s only your first.) Try not to take this bad review to heart, because as the saying goes, you can’t please everyone. Whether this negative was justified, or the unreasonable response to a bad holiday, it doesn’t matter. All that matters now is what to do with this bad review. So what can you do to combat this problem?
If you have been hosting on Airbnb for years or even if you have just started out, most hosts can agree that one of the worst things that can happen is receiving a negative review. When this happens, it can sometimes be quite a shock, especially if guests have not expressed any displeasure during their … Continued